We want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return under the following conditions:
Return Timeframe
- Customers must request a return within 3 days of receiving the parcel.
- Return requests made after 3 days will not be accepted.
Return Conditions
To be eligible for a return:
- The item must be unused and in original condition.
- The product must have no scratches, damage, stains, or signs of wear.
- All original packaging, tags, and accessories must be included.
- The item must not be broken or altered in any way.
Items that show signs of use or damage will not qualify for a refund.
Inspection Process
- Once we receive the returned item, it will go through a quality inspection.
- If the product meets our return conditions, your refund will be approved.
- If the product does not meet the conditions, it will be sent back to the customer.
Refund Process
- Refunds will be processed after product inspection approval.
- The refund will be issued via the original payment method.
- Please allow 5–10 business days for the refund to reflect in your account (depending on your bank/payment provider).